IT Services - Support
Technical support is a vital part of our commitment to enhance customer experience. We want that our valuable clients get the most of our products on a long term basis
we offers top-quality hardware & software support packages to make sure you have a great time using our technologies without suffering downtime. Our IT Support Services ensures that your systems deliver optimum performance while minimizing your effort and saving you time and resources. With our high quality support, you will be able to improve operational efficiency. Our engineers are available for comprehensive assistance and guidance through all hardware & software support related issues.
We offer various AMC support packages, each one designed to provide you access to our support desk in the quickest possible time usually same business day suppport. Our support team can be reached 9am to 6pm (Mon-Sat), enabling you to deal with technical issues. AMC Support options include priority resolution of issues along with replacement components which covers under AMC
We offer various ASC (Annual Service Contract), each one designed to provide you access to our support desk in the quickest possible time. Our support team can be reached 9am to 6pm (Mon-Sat), enabling you to deal with technical issues. ASC Support options include priority resolution of issues along with monthly preventive maintenance of your IT Assets.
We provide best-in-class IT Facilities Management Services cater to the service demands on your IT facilities, take the complete responsibility of ensuring availability and performance of your IT infrastructure. Our service scope includes in-house resident service engineer who takes care of all day-to-day support issues, Data Backup and End-user Support.
- Remote Desktop Management
- Data Security
- Telecom Services
- Remote Infrastructure Management
Consumer & SMB Support
- Setup & Installation
- Malware & Virus Removal
- Home Network issues
- Router & Printer issues
- Wifi Setup & Internet issues
Managed Infrastructure Support
- Network Management
- Server Management
- IT Inventory, Asset & Audit Management
- IT Remote Support and Helpdesk Management
- Online Backup, Disaster Recovery, Security
- Antivirus and Patch Management